Shipping Policy

Effective Date: 21 Nov, 2023

Thank you for choosing Zanaash.com! We are committed to providing you with a seamless and enjoyable shopping experience. Please take a moment to review our shipping policy to understand how we process and deliver your orders.

1. Order Processing Time:

• Orders are typically processed within 1-2 business days (excluding weekends and holidays) after payment confirmation.
• Please note that custom or personalized items may require additional processing time.

2. Shipping Methods:

• We offer several shipping options to meet your needs.
• Standard Shipping: Estimated delivery within 5-7 business days.
• Expedited Shipping: Estimated delivery within 2-3 business days.
• International Shipping: Delivery times vary based on the destination. Customs and import duties may apply and are the responsibility of the customer.

3. Shipping Costs:

• Shipping costs are calculated based on the weight of your order and the selected shipping method.
• Free shipping may be offered for qualifying orders. Check our website or promotional materials for details.

4. Order Tracking:

• Once your order is shipped, you will receive a confirmation email with a tracking number.
• You can track your order through our website or the courier's website.

5. Shipping Restrictions:

• Some items may be restricted from international shipping due to customs regulations.
• We do not ship to P.O. boxes. Please provide a physical address for delivery.

6. Delays and Issues:

• While we strive to deliver your orders on time, unforeseen circumstances such as weather conditions or customs delays may occur.
• We will do our best to keep you informed of any delays and work to resolve any issues promptly.

7. Returns Due to Shipping Issues:

• If your order is damaged or lost during transit, please contact our customer service within [number] days of receiving your order.
• We will work with you to resolve the issue, whether through a replacement or refund.

8. Change of Shipping Address:

• Please ensure that your shipping address is accurate before completing your purchase.
• If you need to change your shipping address, please contact us as soon as possible. We cannot guarantee changes once the order is processed.

9. Holidays and Peak Seasons:

• During holidays and peak seasons, order processing and delivery times may be longer than usual. We appreciate your patience during these times.

10. Contact Information:

• If you have any questions or concerns about our shipping policy, please contact our customer service team at hello@zanaash.com

Thank you for choosing Zanaash.com. We appreciate your business!